Frequently Asked Questions
Find answers to commonly asked questions about MouldPlus
Our Specialist Team Look Forward to Assisting You
Watch for condensation and wet spots. Fix the source(s) as soon as possible. Condensation
Increase the surface temperature by adding insulation and increasing the air circulation.
Reduce moisture in the air by repairing leaks, increasing ventilation if the outdoor air is cold and dry or dehumidify if the outdoor air is warm and humid. Drying
Clean and dry wet or damp spots within 24 to 48 hours. Don’t let building materials stay wet. Provide drainage and slope the ground away from foundations and walls.
YES. If contamination is left to grow and thrive, high exposure to airborne mould may occur.
Occupants may become sensitised and develop allergies or further health problems. Serious damage to structural elements in the home or building may develop if left untreated.
Use extractor / exhaust fans. Keep the bathroom dry by ventilating the area. Wash towels every couple of days and make sure they are dried completely between use.
Don’t let mould grow on the shower recess, shower curtain or walls. Keep the area dry to prevent growth. Check for leaks around the bath and basin.
Ensure drip tray of air conditioners, dehumidifiers and evaporative coolers are free of mould.
Check any damp walls for mildew, especially behind wallpaper or structures against the wall.
Avoid indoor plants, especially of they need over-watering dry out mattresses and pillows that have been wet from accidents. Maintain carpets frequently with thorough vacuuming. Clean and dry spills immediately.
Ensure adequate ventilation and check for condensation on windows and walls
Depending upon the size of the property, it could vary from 30 minutes to an hour and a half. We come back with a detailed report within two to five business days depending on whether mould testing was also undertaken.
We invest reasonable time and effort into surveying your property and putting together an unbiased report without any vested interest in our services. We only identify the problem when it is actually there. Our business approach does not rely on hooking clients up with FREE inspections and then driving the cost up in the actual remediation process.
It really depends upon the size of the property, type of the affected areas and whether the affected areas need any structural tampering. Generally, it could be between two to five days.
We service Sydney, Canberra, Melbourne, Perth and Brisbane.
Our business hours are from 9:00 AM to 9:00 PM, Mon-Fri. We also provide same day inspections if the booking has been made between 9:00 AM to 12:00 PM.
The cost really depends on the project, what type of material is affected, the size of the area and how much time it will take to remove the mould. It could be from $2,500 to $25,000.
No, this will only provide a temporary visual solution. Along with water, paint may contain substances that mould uses as food, thus only further encouraging its growth. We have seen instances where a mould contaminated surface has been wiped and painted over and this hasn’t prevented the spores from pushing through the paintwork.
No, it can actually worsen the problem. Mould cells have an extremely tough coating which protects them against most chemicals and detergents. Bleach is a water-based substance, and when chlorine evaporates from it after application, only water is left—which mould can feed on.
We only use non-toxic and environmentally friendly products for mould remediation. All of our products are 100% safe for adults, kids, pets and plants. Furthermore, we seal off the areas that are contaminated to ensure that mould spores do not spread and contaminate the unaffected areas during the treatment process.
We guarantee no mould will cultivate on surfaces treated by Protect Plus for ONE full year, or we will return and retreat it for free, provided additional water/moisture does not occur and original moisture source problems have been addressed. Any post treatment leaks and damp and moisture issues should be rectified immediately by a professional as this will void the warranty. Any post-treatment remedial works should be undertaken whilst the treated areas are isolated so to prevent any contamination spreading to the other areas. Failure to do this will also void the warranty.
